Operations Specialist

Summary

Security Bank and Trust Company is looking to employ an Operations Specialist with strong problem-solving skills with the ability to multitask in a fast-paced environment.  This position will assist customers and colleagues while working with vendors to provide an exceptional customer service experience.

 

Responsibilities

 

This position requires hours of work from 8:00 a.m. to 5:00 p.m.

 

  1. Resolve customer issues such as online banking needs, balance inquiries, debit card resolution and other general banking questions.
  2. Work as a team member to ensure the bank functions at the highest level possible.
  3. Provide support and help resolve issues for other bank employees.
  4. Perform daily operational tasks as needed.

Job Requirements

  • High School Diploma or equivalent (GED) required.
  • Bachelor’s, Associates, technical degree, or equivalent experience in related field preferred.

Skills

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.

 

Environment

While performing the duties of this job, the employee may be subject to light physical effort such as light lifting. Prolonged machine operation including keyboard equipment use will be required. May require some travel. May require a flexible work schedule.

Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k).

Please send all resumes to careers@securitybanktn.com

Security Bank and Trust Company is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Human Resources at 1-833-937-7282.